STRENGTHS
Fraud & Financial Crime Investigation — End-to-end KYC/AML casework, CDD/EDD, SAR-supporting investigation reports, and fraud typology analysis across marketplaces and payments environments.
Crisis & Incident Management — Designing and operationalising incident response frameworks, directing global responses to geopolitical crises, and running cross-functional post-mortems that turn incidents into process, policy, and product improvements.
Investigation & OSINT — Advanced open-source investigation techniques applied to extremism, trafficking, platform abuse, and high-risk safety incidents, in coordination with law enforcement across jurisdictions.
EU Regulatory Compliance — Working knowledge of GDPR, DSA, ARCOM, OSA, OSMR, and AML regulations, applied on a DSA-designated Very Large Online Platform and within a second-line-of-defence compliance function.
AI-Powered Safety Operations — Applying generative AI to threat detection and enforcement decisions, backed by certifications spanning AI security, prompt-injection risk, and agent development.
Stakeholder & Government Engagement — Building working relationships with regulators, government bodies, NGOs, and law enforcement to align platform safety with regulatory expectations.
Team Leadership & Enablement — Coaching investigation teams, designing playbooks and SOPs, and delivering training that raises quality and response readiness.
OVERVIEW
I've built my career around Trust & Safety, financial crime, cybersecurity, and crisis management — 17+ years handling complex risk and safety problems for global technology platforms.
CURRENT AND RECENT ROLES
Content Integrity Specialist — Trust & Safety, Whatnot (Sep 2025–Present): Investigating high-sensitivity content integrity cases on a fast-growing live commerce platform, applying policy analysis and AI-driven threat detection, and enforcing policies aligned with GDPR, DSA, and OSA.
KYC/AML Investigation Analyst — Amazon (Mar–Sep 2025): Financial crime investigations within Amazon's second line of defence across multiple payments licences — KYC reviews, CDD/EDD, and audit-ready investigation reports supporting potential SAR filings.
Regional Program Manager, France & Belgium — TikTok Trust & Safety (2023–2024): Owned market-level Trust & Safety risk, including enforcement for the 2024 French legislative elections, Paris Olympics, and Cannes Film Festival.
Crisis & Incident Manager — TikTok Trust & Safety (2020–2023): Directed global crisis responses (2020 US Election, 2021 Afghanistan crisis) and built the Incident Response Framework that cut crisis resolution time by 25%.
Airbnb Trust & Safety (2017–2020): Global Crisis Manager [VERIFY title] investigating high-severity personal safety incidents with trauma-informed victim handling, then Team Coordinator/Supervisor leading a team of 10 agents.
Earlier career: Squarespace (Team Coordinator; Technical Support Specialist), LinkedIn (Customer Success Manager, contract), and eBay (Fraud Investigator / KYC-AML Specialist).
SKILLS & EXPERTISEI’m highly skilled in areas including artificial intelligence, digital governance, strategic and tactical intelligence, and international relations.
I have a robust background in developing and implementing policies, leading teams, and crafting mitigation strategies to manage both online and offline risks.
EDUCATION & KEY CERTIFICATIONS
Higher Diploma in Cyber & Digital Security (NFQ Level 8), IBAT College Dublin — A+ with Jury Distinction
Google Cybersecurity Professional Certificate (2026)
Certified in Cybersecurity (CC), ISC2
IBM & ISC2 Cybersecurity Specialist Professional Certificate (2025)
Cyber Security: Essentials for Forensics, Macquarie University (2026) · Generative AI Cybersecurity & Privacy for Leaders, Vanderbilt (2025)
AI Agent Developer Specialization, Vanderbilt (2025) · Generative AI for Cybersecurity Professionals, IBM (2024)
IBM - IT Professional Certificate (2025)
RECOGNITION
TikTok Mountain Mover Award (2022) ·
eBay Spot Awards (2010, 2011)
LANGUAGES
I’m native in French and fluent/near native in English, with working knowledge of Spanish, enabling myself to operate effectively in multilingual environments.